Hi! If you’re here you are interested in booking a family photo session with me! I can’t wait to hear about you and your family. Fill out the below form with your information and I’ll be in touch within 24 hours!
Hi! If you’re here you are interested in booking a family photo session with me! I can’t wait to hear about you and your family. Fill out the below form with your information and I’ll be in touch within 24 hours!
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This Privacy Policy sets out how we, Abby Rae Photography LLC, collect, store and use information about you when you use or interact with our website, abbyraephotography.com(our site) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 10th January 2020.
CONTENTS
SUMMARY
This section summarizes how we obtain, store, and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself, and it must be read in conjunction with the corresponding full sections of this Privacy Policy.
OUR DETAILS
If you have any questions about this Privacy Policy, please contact the data controller.
The data controller in respect of our website is Abby Rae Photography LLC.
You can contact the data controller by writing to our data protection officer by sending an email to hello@abbyraephotography.com.
WHEN YOU VISIT OUR WEBSITE
We collect and use information from website visitors in accordance with this section and the section entitled Disclosure and additional uses of your data.
WEB SERVER LOG INFORMATION
We use a third-party server to host our website called SiteGround, the privacy policy of which is available here: https://www.siteground.com/privacy.htm
Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the site or URL (link) which referred you to our website), and your browser version and operating system
USE OF WEBSITE SERVER LOG INFORMATION FOR IT SECURITY PURPOSES
We collect and store server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analyzing log files to help identify and prevent unauthorized access to our system, the distribution of malicious code, denial of service attacks, and other cyber-attacks by detecting unusual or suspicious activity.
Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.
Legal basis for processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation).
Legal obligation: we have a legal obligation to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of information about individuals. Recording access to our website using server log files is such a measure.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: we have a legitimate interest in using your information to ensure network and information security.
USE OF WEBSITE SERVER LOG INFORMATION TO ANALYSE WEBSITE USE AND IMPROVE OUR WEBSITE
We use the information collected by our website server logs to analyze how our website users interact with our website and its features. For example, we analyze the number of visits and unique visitors we receive, the time and date of the tour, the location of the visit, and the operating system, and browser use.
We use the information gathered from the analysis of this information to improve our website. For example, we use the information collected to change the information, content, and structure of our website and individual pages based according to what users are engaging most with and the duration of time spent on particular pages on our website.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: improving our website for our website users and getting to know our website users’ preferences so our site can better meet their needs and desires.
COOKIES
Cookies are data files that are sent from a website to a browser to record information about users for various purposes.
We use cookies on our website, including essential, functional, analytical, and targeting cookies. For further information on how we use cookies, please see our cookies policy, which is available here.
You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-essential cookies by using a cookie control tool, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org or see our cookies policy.
WHEN YOU CONTACT US
We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure and additional uses of your data.
When you send an email to the email address displayed on our website, we collect your email address and any other information you provide in that email (such as your name, telephone number, and the information contained in any signature block in your email).
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our products and services (for example, providing you with information about such goods and services), we will process your information in order to do so).
INQUIRY FORMS
When you contact us using an inquiry form, we collect your details and match this to any information we hold about you on record. Typical personal information collected will include your name and contact details. We will also record the time, date, and specific form you completed.
If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form, and we will not receive your inquiry.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications.’
Messages you send to us via our contact form will be stored outside on our contact form provider’s servers in the United States.
PHONE
When you contact us by phone, we collect your phone number and any information provides to us during your conversation with us.
We record customer-facing phone calls for training and customer service purposes.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our products and services (for example, providing you with information about such goods and services), we will process your information in order to do so).
POST
If you contact us by post, we will collect any information you provide to us in any postal communications you send us.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our products and services (for example, providing you with information about such goods and services), we will process your information in order to do so).
WHEN YOU USE OUR WEBSITE
We collect and use information from individuals who interact with particular features of our website in accordance with this section and the section entitled Disclosure and additional uses of your data.
NEWSLETTERS
When you sign up for any of our newsletters from us by completing the newsletter sign up form, we collect your name, email address. We will also record the time and date of completion.
Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: you give your consent to us sending you our newsletters by signing up to receive them using the steps described above.
We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications.’
Transfer and storage of your information
We use a third-party service to send out our e-newsletter and administer our mailing list, Mailchimp.
Information you submit to subscribe to our e-newsletter may be stored on our third-party mailing list provider’s servers in the United States.
Use of tracking in emails
We use technologies such as tracking pixels (small graphic files) and tracked links in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates, click-through rates, and content engagement which our emails achieve.
For more information on how we use tracking our newsletter emails, see our cookies policy, which is available here.
REGISTERING ON OUR WEBSITE
When you register and create an account on our websites, we collect the following information: your name, email address, address, location. We will also record the time and date of completion.
If you do not provide the mandatory information required by the registration form, you will not be able to register or create an account on our website.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: registering and administering accounts on our website to provide access to content, allows you to buy goods and services and facilitates the running and operation of our business.
We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications.’
WHEN YOU PLACE AN ORDER
We collect and use information from individuals who place an order on our website in accordance with this section and the section entitled Disclosure and additional uses of your data.
INFORMATION COLLECTED WHEN YOU PLACE AN ORDER
Mandatory information
When you place an order for goods or services on our website, we collect your name, email address, billing address.
If you do not provide this information, you will not be able to purchase goods or services from us on our website or enter into a contract with us.
Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).
Legal obligation: we have a legal obligation to issue you with an invoice for the goods and services you purchase from us, and we require the mandatory information collected by our checkout form for this purpose. We also have a legal obligation to keep accounting records, including records of transactions
Additional information
We can also collect other information from you, such as your phone number, full name, address, etc.
We use this information to manage and improve your customer experience with us.
We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications.’
If you do not supply the additional information requested at checkout, you will not be able to complete your order as we will not have the correct level of information to manage your account adequately.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: The ability to provide adequate customer service and management of your customer account.
PROCESSING YOUR PAYMENT
After you place an order on our website, you will need to make payment for the goods or services you have ordered. To process your payment, we use HoneyBook, & PayPal, a third-party payment processor.
Your payment will be processed by HoneyBook or Paypal, who collect, use, and process your information, including payment information, in accordance with their privacy policies.
You can access their privacy policy via the following link: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
https://www.honeybook.com/tos#fndtn-tos_tab
Transfer and storage of your information
For further information about the safeguards used for your data, please see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.
Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).
The reason why necessary to perform a contract: to fulfill your contractual obligation to pay for the goods or services you have ordered from us.
MARKETING COMMUNICATIONS
OUR CONTENT, GOODS, AND SERVICES
When signing up for content, registering on our website, or making a payment, we will use the information you provide to contact you regarding related content, products, and services.
We will continue to send you marketing communications in relation to similar goods and services if you do not opt-out from receiving them.
You can opt-out from receiving marketing communications at any time by emailing hello@abbyraephotography.com
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: Sharing relevant, timely, and industry-specific information on related business services, to assist your organization to grow, or to further develop you as a professional.
Transfer and storage of your information
We use a third-party service to send out our marketing emails and administer our mailing list, Mailchimp
Use of tracking in emails
We use technologies such as tracking pixels (small graphic files) and tracked links in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates, click-through rates, and content engagement that our emails achieve.
For more information on how we use tracking in our marketing emails, see our cookies policy, which is available here.
THIRD-PARTY GOODS AND SERVICES
In addition to receiving information about our products and services, you can opt in to receiving marketing communications from us in relation to third party goods and services by email by ticking a box indicating that you would like to receive such notifications.
Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to us sending you information about third party goods and services by signing up to receive such data in accordance with the steps described above.
Transfer and storage of your information
We use a third-party service to send out our marketing emails and administer our mailing list, Mailchimp.
Information for marketing campaigns will be stored on our third-party mailing list provider’s servers in the United States.
Use of tracking in emails
We use technologies such as tracking pixels (small graphic files) and tracked links in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates, click-through rates, and content engagement that our emails achieve.
For more information on how we use tracking in our marketing emails, see our cookies policy, which is available here.
INFORMATION OBTAINED FROM THIRD PARTIES
This section sets out how we obtain or collect information about you from third parties.
INFORMATION RECEIVED FROM THIRD PARTIES
We can often receive information about you from third parties. The third parties from which we collect information about you can include partner events within the marketing industry and other organizations that we have a professional affiliation with.
It is also possible that third parties with whom we have had no prior contact may provide us with information about you.
Information we obtain from third parties will generally be your name and contact details but will include any additional information about you which they provide to us.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as the case may be).
Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: where a third party has shared information about you with us, and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.
For example, we would have a legitimate interest in processing your information to perform our obligations under a sub-contract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our duties under our sub-contract.
Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.
INFORMATION OBTAINED BY US FROM THIRD PARTIES
In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from individual publicly accessible sources, both US and non-US, such as online customer databases, business directories, media publications, social media, and websites (including your own website if you have one.
In certain circumstances will also obtain information about you from priEINe sources, both US and non-US, such as marketing data services.
We will continue to send you marketing communications in relation to similar goods and services if you do not opt-out from receiving them.
You can opt-out from receiving marketing communications at any time by emailing hello@abbyraephotography.com
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: Sharing relevant, timely, and industry-specific information on related business services to assist your organization, grow, or to further develop you as a professional.
WHERE WE RECEIVE INFORMATION ABOUT YOU IN ERROR
If we receive information about you from a third party in error and we do not have a legal basis for processing that information, we will delete your data.
DISCLOSURE AND ADDITIONAL USES OF YOUR INFORMATION
This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your data.
DISCLOSURE OF YOUR INFORMATION TO SERVICE PROVIDERS
We use several third parties to provide us with services which are necessary to run our business or to assist us with running our business
These include the following: Internet services, IT service providers, and web developers.
Our third-party service providers are located both inside and outside of the European Economic Area.
Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.
We do not display the identities of our service providers publicly by name for security and competitive reasons. If you would like further information about the characters of our service providers, however, please contact us directly by email, and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).
Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties to allow us to run and manage our business efficiently.
Legal basis for processing: necessary to perform a contract and to take steps at your request before entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).
The reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.
DISCLOSURE AND USE OF YOUR INFORMATION FOR LEGAL REASONS
Indicating possible criminal acts or threats to public security to a competent authority
If we suspect that criminal or potential criminal conduct has occurred, we will, in certain circumstances, need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cybercrime has been committed or if we receive threats or malicious communications towards third parties or us.
We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: preventing crime or suspected criminal activity (such as fraud).
In connection with the enforcement or potential enforcement our legal rights
We will use your information in connection with the implementation or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.
In connection with a legal or potential legal dispute or proceedings
We may need to use your information if we are involved in a dispute with you or a third party, for example, either to resolve the dispute or as part of any mediation, arbitration, or court resolution or similar process.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): resolving disputes and potential disputes.
HOW LONG WE RETAIN YOUR INFORMATION
This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.
RETENTION PERIODS
Server log information: we retain information on our server logs for three months.
Order information: when you place an order for goods and services, we retain that information for seven years following the end of the financial year in which you place your order, in accordance with our legal obligation to keep records for tax purposes.
Correspondence and inquiries: when you make an inquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your inquiry, and for 36 further month(s), after which point we will archive your information.
Newsletter: we retain the information you used to sign up for our newsletter for as long as you remain subscribed (i.e., you do not unsubscribe).
Membership: we retain the information you used to sign up for our memberships for as long as you remain subscribed (i.e., you do not unsubscribe).
CRITERIA FOR DETERMINING RETENTION PERIODS
In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:
HOW WE SECURE YOUR INFORMATION
We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:
Transmission of information to us by email
The transmission of information over the internet is not entirely secure. If you submit any information to us over the internet (whether by email, via our website, or any other means), you do so entirely at your own risk.
We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities, or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.
TRANSFERS OF YOUR INFORMATION OUTSIDE THE EUROPEAN ECONOMIC AREA
Your information may be transferred and stored outside the European Economic Area (EEA) in the circumstances set out earlier in this policy.
We will also transfer your information outside the EEA or to an international organization to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place.
YOUR RIGHTS IN RELATION TO YOUR INFORMATION
Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to the data controller using the details provided at the top of this policy.
In accordance with Article 77 of the General Data Protection Regulation, you also have the right to complain of the supervisory authority, in particular in the Member State of your habitual residence, place of work, or alleged infringement of the General Data Protection Regulation.
FURTHER INFORMATION ON YOUR RIGHTS CONCERNING YOUR DATA AS AN INDIVIDUAL
You can find out additional information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here:http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf
VERIFYING YOUR IDENTITY WHERE YOU REQUEST ACCESS TO YOUR INFORMATION
Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.
These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft, or general unauthorized access to your information.
HOW WE VERIFY YOUR IDENTITY
Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.
If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of specific documentation to be able to verify your identity before we can provide you with access to your information.
We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.
YOUR RIGHT TO OBJECT
You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to the data controller using the details provided at the top of this policy.
SENSITIVE PERSONAL INFORMATION
‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or data concerning a natural person’s sex life or sexual orientation.
We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit confidential personal information to us.
If, however, you inadvertently or intentionally transmit sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation. We will use and process your confidential personal information to delete it.
CHANGES TO OUR PRIVACY POLICY
We update and amend our Privacy Policy from time to time.
Minor changes to our Privacy Policy
Where we make small changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. The practices will govern our processing of your information set out in that new version of the Privacy Policy from its effective date onwards.
Significant changes to our Privacy Policy or the purposes for which we process your information
Where we make significant changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.
We will provide you with information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.
Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.
CHILDREN’S PRIVACY
Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.
It is possible that we could receive information about persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by contacting us by using the details at the top of this policy.
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